Refund Policy
At Lawyers Dome Ghana, we are committed to providing a reliable and transparent platform for connecting clients with legal professionals. This Refund Policy explains the terms under which refunds may be considered for payments made through our platform.
Subscription Payments
Payments made for lawyer subscription plans, featured listings, and platform services are generally non-refundable once the service has been activated. Subscription fees cover access to platform features, visibility, and other benefits provided during the selected plan period.
Consultation & Booking Payments
Refunds for lawyer consultation bookings may be considered in cases where:
The lawyer cancels the appointment.
The service cannot be provided due to unavoidable circumstances.
A duplicate payment was made due to a technical issue.
Non-Refundable Cases
Refunds will not be issued for:
Change of mind after purchasing a plan.
Failure to use available features during the subscription period.
Dissatisfaction with legal advice or outcomes provided by an independent lawyer.
Incorrect information provided by the user.
Refund Request Process
To request a refund, users must contact our support team with relevant payment details and a clear explanation of the request. Each refund request will be reviewed based on the circumstances of the case.
Approved refunds will be processed through the original payment method, subject to applicable processing times
.
Policy Updates
Lawyers Dome Ghana reserves the right to update this Refund Policy at any time. Any changes will be published on this page.